Trading philosophy
Kesa Electricals is Europe's third largest electrical retailing group operating in nine countries. It employs more than 17,000 people and has an annual turnover of approximately €4 billion.
Kesa Electricals is a member of the FTSE 250. Its ordinary shares are listed with the UK Listing Authority and trade on the market for listed securities on the London Stock Exchange under the symbol KESA.L. It is also listed on the Premier Marche of the Paris Stock Exchange.
All the Group's operating companies share a common trading philosophy which is based on three principles: best price, best choice, best service.
Best PriceWe aim to offer our customers guaranteed low prices every day, in every market we operate in. We constantly check our main competitors' prices and we will happily refund any difference should a customer find the same item at a lower price elsewhere. |
|
Best Choice
Our philosophy is to give our customers the widest choice of ranges and products to meet their own individual needs. Our sourcing teams are dedicated to buying products from across the globe, ranging from price entry to premium brands. |
|
Best Service
As a specialist electrical retailer, we can differentiate our offer from our competitors by offering a total customer service package before, during and after the sale. Our goal is to ensure that our sales staff are helpful and knowledgeable, supported by an efficient home delivery and after-sales service network.
|
|
